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Very prolonged verification procedure where the money were confiscated with no an evidence through the casino. The player tried to post their documents for verification but was requested to ship them once again but this time, they necessary their new ID as the old just one was unclear and weakened for verification.

The player failed to understand why the winnings were not paid out out. Seemingly there were a lot of issues Using the reception in the files by the casino plus they retained requesting the documents to generally be resent yet again, which the participant refused to perform.

After that, the casino found out that their account was joined with other players' accounts and chose to close their account and confiscate their winnings. At any time considering that then, there's no other data supplied.

A completely new player need not Enjoy any deposit reward to test Engage in the casino game titles. After the gamers are ready to fork out the deposit, a reward should be expecting them.

All cash seized with out relevant purpose, deposit returned. Player complained that soon after he gained a bigger amount of cash and asked for any withdrawal, the casino asked him to ship stamped documents for security checks.

Player's winnings had been confiscated and his account was closed permanently. The player asked for a withdrawal of €3,382 and was questioned with the casino to deliver paperwork for verification. He then despatched them all and waited.

Participant designed two deposits plus they under no circumstances arrived at their player's account. The participant from Ireland manufactured two deposits Nevertheless they by no means arrived at their participant's account.

The player wasn't in the position to log into their account. Once the player wasn't capable to log into their account, they contacted the casino for help and so they informed them that the players from India have been no longer permitted to Perform. The difficulty was the player nevertheless had incomplete wagering within the bonus and was close to fulfilling them.

Difficult payout of the remaining equilibrium prior to account closure. The participant complained that despite owning provided all the necessary files the casino experienced despatched her only partial degree of the remaining harmony just before closing her account and she got blocked in the Dwell chat. No response within the casino.

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Participant's account was blocked resulting from suspicious action. A couple of days following the player asked for a withdrawal, their account was blocked resulting from an accusation of suspicious activity on their own account. The participant requested the casino for an explanation but been given none. No other details are available.

Delayed payout of winnings. The participant 'Kmand' from Canada won CAD8500, requested a withdrawal, and was asked to mail documents for his or her id verification. The paperwork received verified a few days right after sending them.

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Participant did so and his account was approved. On the other hand later he was educated that only his deposit might be returned and that he was banned from their web page, a choice with the casino's administration. Participant wasn't aware of breaching any conditions and terms. No reaction with the casino, no extra update since then.